Shipping & Delivery

Shipping

All Thesys Seven products are made to order. We decided to go down this path to make sure all items that leave our warehouse are manufactured to the highest standard and are free of damage. This means as soon as we receive your order and payment, we will make your product. Generally, it takes about 2-3 business days to ship your order. This, however, during busy periods such as Christmas or Valentine’s Day may take a little longer. If you need a close estimation about your order’s shipping date, or need your order urgently, please get in touch with us by sending an e-mail to info@thesysseven.com and we will do our best to accommodate to your needs.

Delivery

Free delivery on orders over €99 to all locations!

Since we know how terrible it is to never receive an item or receive it damaged, we decided to partner up with FedEx to shop your order. FedEx will deliver your parcel straight into your hands, you will get a tracking number and e-mail notifications about status changes or unexpected events should any occur. It is highly recommended and would be appreciated if you could provide your phone number with your order, so FedEx can get in touch with you if there is any problem finding you. We have summarized the expected delivery times and costs for you in the below table (please note these come on top of the time we need to make your order).

FedEx International Economy (Standard Shipping) FedEx International Priority (Premium Shipping)
EU 2-4 business days (€9) 1-2 business days (€14)
Europe Non-EU 3-5 business days (€14) 2-3 business days (€19)
USA, Canada, Australia 3-5 business days (€14) 2-3 business days (€19)