Welcome to Thesys Seven’s webshop, www.thesysseven.com.
According to the 17/1999 (II.5) Gouvernment Regulation:
This document concerns the selling of Thesys Seven branded products through the www.thesysseven.com website.
The seller of the products is Thesys & Theory Ltd. (Address: 1031 Budapest, Vízimolnár köz 7.; Email: firstname.lastname@example.org; EU VAT. no: HU25316230
Account and eligibility to purchase
In order to make purchases on the Site you will be required to register, which includes, providing your personal details (real name, phone number, e-mail address and other requested information as indicated). Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.
On www.thesysseven.com, we only offer new products, marked with the “Thesys Seven” branding. The main characteristics (e.g. colour, material, available size) of products are shown on each product page. Please note that although the photographs on the Site give as good a representation of each model as possible, they may not exactly correspond to the real garments due to the Internet browser or monitor used. Also, at times, we may use product mock-ups to represent our products. These mock-ups are a close representation of our final products, though minimal differences in length and fit may occur. Our Size Charts, however, provide accurate and correct information about the sizing of our end-products, therefore it is recommended to consult those charts before buying. By visiting our site you accept that you have been informed and are aware about the mock-ups being used to represent and showcase our products, and you are aware of the minimal differences that may be between the product photos and the final product.
Thesys Seven offers products for sale that will be made to order. Made to order means we generally do not maintain a stock of the given product, instead, we make them once we received an order for that item. Making our products generally takes 2-3 business days, and we aim to ship your order within this time frame. Even though we endeavor to fulfill each orders within the given time frame, delays may occur and we cannot be held responsible for such delays. In case the expected time of shipping is longer than 2-3 business days, we will inform you via e-mail or on the phone. We reserve the right to refuse any order you place with us. We also may, in our sole discretion, limit or cancel quantities purchased per person. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Occasionally by mistake we may display inaccurate information (typographical errors, inaccuracies or omissions) that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders due to such mistakes. In case your orders are affected, we will attempt to contact you via e-mail and/or billing address/phone number provided.
Prices shown on the website are either in EUR. Prices include VAT at the applicable rate.
Upon checkout – as soon as you indicate your delivery address – the total amount payable will be recalculated to take into account any changes in VAT, import duties and taxes. In some cases import duty or tax costs will be invoiced to you directly from our shipping carrier or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion. Import duties and taxes are born by you, we reserve the right to reject any claims related to unexpected fees such as customs import fees and taxes.
If you are a customer whose credit/debit card is not denominated in EUR, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
Payment can be made by Paypal and Visa, Visa Electron, Visa Debit, Visa Delta, MasterCard, Maestro debit cards, and any other methods which may be clearly advertised on the Site from time to time. Payment will be debited and cleared from your account at the end of the checkout process. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery.
We will keep details of your order and payment secure on a best effort basis. However, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website.
By clicking the Confirm button the Customer accepts Thesys & Theory Ltd, 7 Vizimolnar Koz., Budapest, 1031 Hungary at www.thesysseven.com to provide the following personal data stored in its user database to PayPal (Europe) S.à r.l. et Cie, S.C.A (22-24 Boulevard Royal L-2449, Luxembourg) Provided data: username, family name, given name, country, phone number, e-mail address. The purpose of data transmission: customer support for users, confirming transactions and fraud-monitoring for users defence.
Delivery and insurance
Deliveries are made to the address given in the purchase order. We aim to dispatch all orders within 2-3 business days. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. As soon as the package was handed over to the career a tracking number will be sent to the email address you provided. This allows you to monitor on the Site the progress of the delivery order.
From the time they are handed over to the carrier, goods are transported at the purchaser’s risk. In the event of damage during transport, complaint must be made to the carrier within a period of three days from delivery. In the event of late delivery, missing items or defects, you should immediately contact the carrier and also inform Thesys Seven via the provided central email address. Please note that delays may occur due to customs clearance processes.
Returns and exchange
If, for any reason you are not satisfied with your order, you may exercise your right to return purchased products within fourteen (14) working days from the date on which you received them from USE. Return items must be shipped back to:
Thesys & Theory Ltd.
Vizimolnar Koz 7
If the items are returned within this timeframe, we will exchange it (we will discuss with you the conditions of exchange) or offer a refund.
The products may be returned to Thesys Seven by any shipping agent. The costs of shipment are at your own expense. You will be responsible for any loss or damage to the products during transit. To return products we kindly ask you to contact our team via the provided email address. Please note that duties, taxes and delivery costs will not be refunded.
In order for us to be able to accept any returned goods and provide you with a replacement item or refund your money, the following conditions have to be fully met:
· the products have not been used, worn, washed, perfumed, modified or damaged;
· the identification tag is still attached to the products with the disposable seal;
· the products must be returned, complete and unused, in their original packaging (if you want to return a kit, it must include all of its components) together with the original invoice;
· Thesys Seven must receive the return package within 30 days from the date the package was delivered to you.
You will be notified if upon receipt of the returned goods we find that any of the above rules were breached and hence the returned products cannot be accepted. In this case we will return the products to you in the condition in which they were sent back to Thesys Seven. If you do not wish to retain the products we shall be entitled to both keep the products and withhold the sums already received.
In the cases, which are not regulated in this Terms & Conditions, the 17/1999.II (5) Government Regulation is the normative.